Return and Exchange Policies

SHIPPING

We are pleased to offer free shipping for all orders within India, with all shipping charges entirely covered by us. For international shipping, additional charges apply and are determined based on the product's weight, volume, and the destination country. Feel free to inquire about specific shipping charges.

RETURNS

At Rimple Agrawal, our garments are meticulously handcrafted on a made-to-order basis, tailored especially for you. By placing an order, you agree to our terms and conditions. We do not facilitate exchanges or returns once an order is confirmed. However, we are more than willing to assist with alterations to ensure your garment fits you perfectly. In the case of international shipments requiring alterations, the cost of return shipping is the responsibility of the customer, as we request at least one fitting to achieve the ideal fit.

TAXES & DUTIES

Our product prices are displayed at the maximum retail price. For international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis. This implies that the product prices displayed do not include import duties. As the recipient, you are responsible for any import duties, customs fees, and local sales taxes imposed by your country. Payment of these charges upon delivery is essential to release your order from customs upon arrival.

DOMESTIC SHIPPING

All domestic orders are processed and delivered within 5 to 7 business days from the date of dispatch.

INTERNATIONAL SHIPPING

For international orders, delivery timelines may vary based on the destination and customs procedures. Generally, international orders are delivered within 10 to 15 business days from the date of dispatch.

NOTE

Please note that delivery times are estimates and may vary due to factors beyond our control, such as courier delays or customs clearance. Customers will receive tracking details once the order has been shipped.